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Music and podcast streaming giant Spotify has suffered from a major outage, affecting thousands of users in the US, UK and Australia.
Roughly 14,000 US users reported issues with Spotify’s services, alongside 4,000 in the UK, according to DownDetector.
Australian users also reported widespread outages, with 1,000 reports spiking at 10am.
A large majority of these reports were with the app. Ninety-seven per cent of reports found issues with the app in the UK and US, while 88 per cent of Australian users had the same issue.
“The homepage is blank, it’s so ridiculous,” said one DownDetector user.
Based on the number of DownDetector reports since the spike, the issue seems to have been resolved. However, user reports suggest that some have lost their playlists.
While Spotify did not acknowledge the outage on social media, a number of users responded to the audio giant’s latest posts on X asking about the outage.
“Yo, I’m based in Canada and my Spotify crashed this morning between 7:30 to 8am EST. And now I’ve lost some of my most important playlists???? What cloud platform y’all have to recover this? Like it’s 5 of my fav playlists,” said one user.
Earlier this month, the Australian National University confirmed it suffered a “widespread IT outage” due to an IT failure.
“Most of you will be aware that on Friday, 16 May, the ANU experienced a widespread IT outage that impacted Wi-Fi services and key systems and software applications across most of the day,” ANU COO Jonathan Churchill said in a 20 May update on the university’s website.
“I wanted to take this opportunity to provide some clarity on what occurred and to also recognise the efforts of everyone involved who ensured the continued operation of the university.”
Churchill addressed the fact that such an event “understandably creates concern within our community” and went on to confirm the cause of the disruption.
“I can confirm for you that the outage was caused by an IT infrastructure failure,” Churchill said.
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