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Viatek Technology announced that it has achieved ISO/IEC 27001:2013 (Information Security) and ISO 9001:2015 (Quality Management) certifications demonstrating the company’s compliance with these internationally recognised standards.
The certifications confirm the company adheres to the latest Information Security Management System for the data, information systems and computer networks used by Viatek and/or managed by Viatek on behalf of its customers.
In addition, Viatek has demonstrated through ISO 9001:2015 its capacity to improve quality across its services in a consistent and reliable manner across all aspects of its business and in turn support its drive for optimising customer satisfaction and loyalty, employee attraction and retention, quality product and service, and risk compliance.
According to William Gibb, director of Viatek Technology, these achievements highlight the importance that Viatek place on information security resilience and quality of service.
“At a time when customers are faced with an ever-increasing plethora of cyber security risks, our customers in industries such as healthcare, finance and financial services face more robust compliance regulations.”
“We believe that it is critically important for our customers and when attracting new customers to see the focus and value that Viatek is investing in information security and quality management, as demonstrated by becoming certified in these international best practices standards,” Gibb said.
ISO/IEC 27001:2013 is the latest in the internationally recognised ISO/IEC 27000 series of protocols that comprise information security standards published jointly by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC) to provide best practice recommendations on information security management, risk mitigation and improved control environments within the context of an overall Information Security Management System (ISMS).
With its ISO/IEC 27001 certification, Viatek is only one of a few metro and regional IT managed service providers which has gone beyond the requirements of ISO/IEC 27001 to ensure its information security practices are best-of-breed.
ISO/IEC 27001 expands on the ISO/IEC 27000 series of standards, providing guidelines for information management security controls applicable to and specific to managing risks of information security effectively.
Gibb further explained that Viatek recognises that as an organisation, in order to retain their team and recruit new employees, the company needs to provide an environment that has the quality management rigour to drive efficiencies and support a continual improvement framework to propel internal and external customer satisfaction.
“Ultimately, we are a service industry built around our people, and happy team members that work in an environment with increased efficiency, fewer errors and less wasted time will provide professional, consistent, and continually improving service each day to our customers,” Gibb concluded.
[Related: Chinese-state-aligned hackers targeting European diplomatic offices]
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