Australian Cyber Security Centre issues new recommendations about remote access scams

The Australian Cyber Security Centre (ACSC) this week released a fresh wave of cyber security recommendations, warning Australian businesses and individuals to be careful of remote access scams.

According to the ACSC, remote access scams are scenarios in which a caller – pretending to be from a reputable organisation or business – attempts to get into the user’s personal devices in order to steal money. The scam is also referred to as a technical support scam.

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The ACSC outlined that the some of the organisations which the scammer pretends to be from include Microsoft, NBN or Telstra. From this point, they will attempt to convince the person on the other end of the call to give them access to their device to fix a problem.

While there are several variants of this scam, the ACSC reiterated that it is critical to maintain vigilance regarding providing details over the phone and to maintain updated cyber security software on personal devices.

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Liam Garman

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Liam Garman is the managing editor of professional services, real estate and security at Momentum Media. He began his career as a speech writer at New South Wales Parliament before working for world leading campaigns and research agencies in Sydney and Auckland. Throughout his career, Liam has managed and executed international media campaigns spanning politics, business, industrial relations and infrastructure. He’s since shifted his attention to writing on politics and business, and holds a Bachelor of Commerce from the University of Sydney and a Masters from UNSW Canberra with a thesis on postmodernism and media ecology.

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