CrowdStrike has unveiled a new ecosystem designed to accelerate the adoption of AI-driven security operations, launching the Charlotte AI AgentWorks platform in collaboration with partners, including Accenture, Amazon Web Services, Anthropic, Deloitte, Kroll, NVIDIA, OpenAI, Salesforce, and Telefónica Tech.
The new AgentWorks ecosystem is built around CrowdStrike’s Falcon platform and allows organisations to create, deploy, and orchestrate custom AI-powered security agents without writing code, marking a shift towards what the company describes as “agentic” security operations.
“AgentWorks enables every Falcon user to build their own agentic security workforce,” Daniel Bernard, chief business officer at CrowdStrike, said in a statement.
“The future of security operations isn’t humans replaced by agents. It’s humans amplified by them. Our ecosystem makes the next generation of the security workforce available for organisations of all sizes today.”
The platform integrates with leading AI models – including Anthropic, NVIDIA and OpenAI – as well as infrastructure services such as Amazon Bedrock and Amazon SageMaker, giving organisations the flexibility to build agents tailored to specific security workflows.
The ecosystem is also designed to create new commercial opportunities for partners, particularly global system integrators and managed security providers, which can use AgentWorks to develop and deploy custom security agents aligned to customer requirements.
Industry partners said the platform addresses a growing need for scalable, AI-driven security operations as threats become more complex and operate at machine speed. Rex Thexton, chief technology officer at Accenture Cybersecurity, said organisations often struggle to deploy trusted AI at scale.
“Accenture is working with CrowdStrike to address this challenge by bringing greater customisation to the agentic SOC, helping clients build tailored agents they can trust,” Thexton said.
CrowdStrike said the launch opens its platform to a broader partner ecosystem, enabling organisations to build and scale AI-driven security operations while maintaining visibility, control, and trust as they transition towards increasingly automated cyber defence models.
David Hollingworth
David Hollingworth has been writing about technology for over 20 years, and has worked for a range of print and online titles in his career. He is enjoying getting to grips with cyber security, especially when it lets him talk about Lego.