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The cyber attack on British car manufacturer Jaguar Land Rover (JLR) may impact the car manufacturer’s operations until October, with suppliers and employees both still on hold.
JLR disclosed the cyber attack last week, saying that it had shut down some of its systems in response to the attack.
“JLR has been impacted by a cyber incident. We took immediate action to mitigate its impact by proactively shutting down our systems,” Jaguar Land Rover said in a recent but undated statement on its corporate website.
“We are now working at pace to restart our global applications in a controlled manner. At this stage, there is no evidence any customer data has been stolen, but our retail and production activities have been severely disrupted.”
Staff at JLR’s manufacturing plants in Solihull, Wolverhampton, and Halewood on Merseyside have been told to stay home until Tuesday. Their hours off will be banked to be picked up later, and their pay will remain normal. The car manufacturer reportedly told staff that it would update them on Monday.
Additionally, suppliers, including SurTec, OPmobility, WHS Plastics, and Evtec, have also told staff to stay home.
Now, The Sunday Times has said that the outage could last for “most of September” or worse.
The cyber attack was claimed by the Scattered Spider hacking collective, after the hackers taunted the company on Telegram.
“Where is my new car, Land Rover,” they said.
It is believed that the hackers are blackmailing the manufacturer for money.
Scattered Spider is the same hacking collective believed to be responsible for the cyber attack on M&S, which suffered a four-month outage as a result of the cyber attack. However, this time, Scattered Spider claimed the cyber attack as part of the new hacking supergroup Scattered Lapsus$ Hunters, which is made up of Lapsus$ and Shiny Hunters.
While the cyber attack on JLR could impact the manufacturer for quite some time, car dealerships and repair garages were reportedly still operating, thanks to less dependence on digital systems. The dealerships reportedly are now using manual systems and phone calls, and in some cases, pen and paper.
“We continue to work around the clock to restart our global applications in a controlled and safe manner following the recent cyber incident. We are working with third-party cyber security specialists and alongside law enforcement.
“We want to thank all our customers, partners, suppliers and colleagues for their patience and support. We are very sorry for the disruption this incident has caused. Our retail partners remain open and we will continue to provide further updates,” it said.
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