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Major US airline Hawaiian Airlines has launched an investigation into a cyber attack that disabled some of its systems.
The airline is the 10th largest in the US and flies between Hawaii and 15 US cities on the nation’s mainland, as well as 10 locations in Asia and the Pacific, including Australia. It employs over 7,000 people, has over 60 aircraft and averages 235 flights a day.
In a statement on its website, Hawaiian Airlines said that a cyber attack disabled some of its IT systems and that it has launched an investigation.
“Hawaiian Airlines is addressing a cyber security event that has affected some of our IT systems. Our highest priority is the safety and security of our guests and employees,” it said.
While the airline did not specify what systems were affected, it did confirm that its flights and travel operations had not been affected.
“Upon learning of this incident, we engaged the appropriate authorities and experts to assist in our investigation and remediation efforts. We are currently working towards an orderly restoration and will provide updates as more information is available,” it said.
In the only update so far, Hawaiian Airlines said that its investigation is ongoing but that travel operations remain intact.
The Federal Aviation Administration (FAA) told Reuters that the cyber attack had not impacted safety.
This marks the second cyber attack on a major airline for the month after Canadian airline WestJet announced an investigation following some internal systems and its mobile app going offline.
In a statement released last week, the airline said it was working with Transport Canada and law enforcement to determine the nature and impact of the incident.
“We are expediting efforts to safeguard sensitive data and personal information for both our guests and employees,” the company said.
So far, WestJet has not disclosed the nature of the incident, adding that it was too early in the investigation to speculate on its cause or the scope of the impact.
Speaking with media, a WestJet spokesperson said the airline’s operations have not been impacted and that flights remain safe.
For both airlines, Cyber Daily has not observed any threat actors claiming responsibility for the incidents. It is unclear whether the two are connected.
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