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The data comes at a time when CEO Sam Altman says he wants AI to be democratised, but his actions tell a different story.
OpenAI has revealed that its standalone AI chatbot ChatGPT receives 2.5 billion prompts from users on a daily basis.
According to data seen by Axios, OpenAI said that of those 2.5 billion prompts a day, 330 million of those are from the US. The free version of ChatGPT is also the most used version, making up a majority of the 500 million active weekly users the AI giant boasts.
OpenAI has carved out a major industry dominance with 70 per cent share of the global AI market, according to a November 2024 report by Planable.io.
So what does OpenAI’s CEO want to do with this market dominance? Well, while it appears that it’s about harvesting data to improve the product and push governments into investing in AI growth, maximising profit and AI influence, CEO Sam Altman said the main goal is to get the benefits into the hands of the people.
A source with an understanding of Altman’s plan told Axios that the CEO’s vision is “not all doomerism downside and not hand-waving away concerns – but focused on democratising benefits (getting them into the hands of people to do stuff), not concentrating them in the hands of the few”.
Altman has previously written in a Washington Post op-ed that “democratic vision for AI”, led by the US, needs to beat authoritarian governments that are “willing to spend enormous amounts of money to catch up and ultimately overtake us”.
However, speaking at the Capital Framework for Large Banks conference at the Federal Reserve in Washington DC, Altman spoke openly about how sophisticated AI already is and that it will cause entire job categories to disappear, seemingly an admission that the technology is unlikely to be beneficial to the many, but great at cutting costs for the few.
“Some areas, again, I think (will be) just like totally, totally gone,” he said, referring to customer support roles.
“That’s a category where I just say, you know what, when you call customer support, you’re on target and AI, and that’s fine … Now you call one of those things and AI answers.
“It’s like a super-smart, capable person. There’s no phone tree, there’s no transfers.
“It can do everything that any customer support agent at that company could do. It does not make mistakes. It’s very quick. You call once, the thing just happens. It’s done.”
Altman also claimed that ChatGPT is already better at diagnosing people’s illnesses than a human doctor.
“ChatGPT today, by the way, most of the time, can give you better – it’s like, a better diagnostician than most doctors in the world,” he said.
“Yet people still go to doctors, and I am not, like – maybe I’m a dinosaur here, but I really do not want to … entrust my medical fate to ChatGPT with no human doctor in the loop.”
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