CBA deploys AI agents to keep scammers occupied
The Commonwealth Bank of Australia (CBA) is using its investment in AI to keep scammers actively occupied by using bots to speak with them.
DIGITAL TRANSFORMATION • Wed, 20 Aug 2025
Daniel Croft
AUTHOR | No. of articles: 1617
Born in the heart of Western Sydney, Daniel Croft is a passionate journalist with an understanding for and experience writing in the technology space. Having studied at Macquarie University, he joined Momentum Media in 2022, writing across a number of publications including Australian Aviation, Cyber Security Connect and Defence Connect. Outside of writing, Daniel has a keen interest in music, and spends his time playing in bands around Sydney.
